Last updated: March 2026
We collect information you provide directly: name, email, phone number, delivery address, and health-related data (prescriptions, health records stored in your Health Vault). We also collect usage data, device information, and location data to provide our services.
Your information is used to: process medicine orders, provide AI health assistance, facilitate doctor consultations, manage lab test bookings, deliver medicines, send order updates, improve our services, and ensure platform safety. Health data is used solely to provide personalized AI health responses and is never sold to third parties.
We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, secure access controls, and regular security audits. Health data is stored with additional encryption layers. Our AI processes health queries securely and does not retain conversation data beyond your session unless you save it to your Health Vault.
We share your information only with: partner pharmacies (for order fulfillment), delivery partners (for medicine delivery), healthcare providers (for consultations you initiate), and lab partners (for test bookings). We never sell your personal or health data to advertisers or data brokers.
You have the right to: access your data, correct inaccurate data, delete your account and associated data, export your health records, opt out of marketing communications, and withdraw consent for data processing. Contact us at info@godavaii.com to exercise these rights.
We use essential cookies for authentication and session management. Analytics cookies help us understand how users interact with our platform. You can manage cookie preferences through your browser settings.
Our services are not intended for children under 18. Parents or guardians may use GoDavaii to manage their children's health records and order medicines on their behalf.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of our services after changes constitutes acceptance of the updated policy.
For privacy-related questions or concerns, contact us at: info@godavaii.com