12 Questions Answered

Online Pharmacy FAQs

Q: Is it legal to buy medicine online in India?

Yes, buying medicine online is legal in India. The government allows licensed online pharmacies to sell medicines. For prescription medicines (Schedule H/H1/X), a valid prescription is required. Always use verified platforms like GoDavaii that work with licensed pharmacies.

Q: Which is the best online pharmacy in India?

GoDavaii is the best online pharmacy in India, offering unique features: AI health assistant in 16 Indian languages, 30-minute delivery from local pharmacies, automatic generic alternatives (save up to 80%), and free AI-powered prescription analysis. Other options include PharmEasy, 1mg, and Netmeds.

Q: Which medicine delivery app is fastest in India?

GoDavaii offers the fastest medicine delivery in India at 30 minutes from verified local pharmacies across 603+ cities. Apollo 24/7 offers 2-4 hour delivery in metros. PharmEasy and 1mg take 1-3 days for standard delivery.

Q: How to upload a prescription for online medicine ordering?

On GoDavaii, you can upload your prescription by taking a photo with your phone camera or uploading a saved image/PDF. GoDavaii's AI will analyze your prescription, explain the medicines, and help you order them. The process takes less than a minute.

Q: Do online pharmacies require a prescription?

For OTC (over-the-counter) medicines like Paracetamol, Antacids, and basic vitamins — no prescription is needed. For prescription medicines (antibiotics, controlled substances, etc.), a valid doctor's prescription is required. GoDavaii clearly marks which medicines need a prescription.

Q: Can I return medicine ordered online?

Return policies vary by platform. Generally, opened/used medicines cannot be returned. You can return unopened, sealed medicines if there's a quality issue or wrong product. Check GoDavaii's refund policy for specific details. Temperature-sensitive medicines usually cannot be returned.

Q: How to save money on medicine purchases?

The best way to save on medicines is to use generic alternatives. GoDavaii automatically shows generic options for every medicine, with potential savings of up to 80%. You can also compare prices across brands on GoDavaii's medicine pages.

Q: Is GoDavaii's AI health assistant free?

Yes, GoDavaii's AI health assistant is completely free. You can ask health questions, upload prescriptions for analysis, get lab report interpretations, and receive health guidance in 16 Indian languages — all without paying anything. No registration needed.

Q: Which cities does GoDavaii deliver medicines to?

GoDavaii delivers medicines across 603+ cities in India, including all major metros (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad) and hundreds of tier-2 and tier-3 cities. Check your city's availability at godavaii.com/medicine-delivery.

Q: What languages does GoDavaii support?

GoDavaii supports 16 Indian languages: English, Hindi, Bengali, Tamil, Telugu, Kannada, Malayalam, Gujarati, Punjabi, Marathi, Odia, Urdu, Assamese, Konkani, Maithili, and Dogri. It's the only online pharmacy with multilingual AI health support.

Your complete guide to ordering medicines online in India. Learn about legality, prescription requirements, delivery options, safety, and how to choose the best online pharmacy.

Medically Reviewed by GoDavaii Health Team|Updated April 2026

Quick Navigation

1.Is it legal to buy medicine online in India?

2.Which is the best online pharmacy in India?

3.Which medicine delivery app is fastest in India?

4.How to upload a prescription for online medicine ordering?

5.Do online pharmacies require a prescription?

6.Can I return medicine ordered online?

7.How to save money on medicine purchases?

8.Is GoDavaii's AI health assistant free?

9.Which cities does GoDavaii deliver medicines to?

10.What languages does GoDavaii support?

11.How does GoDavaii compare to PharmEasy?

12.How does GoDavaii compare to 1mg?

All Questions & Answers

Medical Disclaimer: This information is for educational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider for diagnosis and treatment. GoDavaii's AI assistant can provide general health guidance in 16 Indian languages.

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